Imilla Skate Support
Email support@lukappsart.com. For privacy, use privacy@lukappsart.com. This page does not confirm that a test message was delivered to those mailboxes.
What to include
Tell us the app version, the iPhone model, the iOS version, and what happened. Do not send your password, a card number, or the email address of your Apple Account. Those are not required to get help.
FAQ
- How do I restore Remove Ads?
- Remove Ads is a one-time purchase, not a subscription. Install the app and restore purchases with the same Apple Account that bought it. Apple confirms the purchase. The developer does not see your card. The price is whatever the App Store shows in your country.
- How do I check Game Center?
- Game Center uses the Apple Account signed in on the iPhone. Open Settings → Game Center and confirm you are signed in. If you use it, the game can submit your best score to Apple’s leaderboard. The developer does not keep that leaderboard on a server of its own, and cannot sign you in for you.
- How do I change privacy choices?
- Tracking: Settings → Privacy & Security → Tracking. Google’s consent message inside the game appears only when Google’s SDK requires it, so it may be absent. You can also use adssettings.google.com. Details are on the privacy choices page. Denying tracking does not block the game.
- Sound, music, or performance
- The game keeps sound, music, and vibration preferences on the device. If you hear no sound, the music will not turn off, or the game stutters, email support with the app version, iPhone model, iOS version, and a short description of what you see or hear.
- I lost my score
- The best score and settings stay on the phone. The developer has no account and cannot restore that local progress. Deleting the app removes it. Remove Ads can still be restored through Apple after you reinstall.
- Where is the privacy policy?
- English · Español